BOUDOIR
FREQUENTLY ASKED QUESTIONS
GENERAL QUESTIONS
Boudoir collections are crafted with exquisite fabrics such as 100% silk satin, high-quality lace, and mesh tulle. Comfort, elegance, and durability are paramount in all our pieces.
To prolong the lifespan of our products, we recommend hand washing in cold water or dry cleaning. Do not use a dryer; hang to dry and, if necessary, iron inside out at the lowest heat setting.
Orders are delivered to your address within 2–4 business days in Istanbul and 2–7 business days to other cities. Orders placed after 16:30 on weekdays, at weekends or on public holidays are processed on the next business day. Shipping is free for all orders within Turkey.
Loungewear (pajamas, shorts, robes, babydolls, etc.) can be returned, or exchanged free of charge, within 14 days of your order date. Return shipping is paid by the customer. For health and hygiene reasons, lingerie, bodysuits and accessories cannot be returned or exchanged. For full conditions, please see our Returns & Exchanges page.
All our orders are carefully packaged. Orders of 3 or more items receive our Premium Gift Box free of charge. For smaller orders, you can add the gift box to your cart separately if you wish.
Yes. You can pay in instalments with your credit card, secured by iyzico. The instalment options available for your card and the monthly amounts are shown at checkout. Payments made with debit cards and cards issued outside Turkey are charged in a single payment.











